Privacy Policy

1. Introduction

This Privacy Policy explains how Hunan Guangxin Technology Co., Ltd. ("Guangxin Technology," "we," "us," or "our") collects, uses, stores, and protects your personal information through our Facebook advertisements, official website, event registration forms, and business communication channels. We are committed to protecting your privacy and complying with applicable data protection laws, including the Personal Information Protection Law of the People's Republic of China, the EU General Data Protection Regulation (GDPR), and other relevant regulations.

By interacting with our Facebook ads, submitting forms, registering for events such as CWIEME Berlin 2026, or communicating with us for business purposes, you consent to the practices described in this policy.

1. Information We Collect

Through Facebook Lead Ads, our website forms, event registration, or direct business communication, we may collect the following types of information:

2.1 Identity and Contact Information

• Full name

• Job title and department

• Company name and business address

• Email address and phone number

• Country/region of operation

2.2 Business Interest Information

• Product series of interest (e.g., Grandsyn™ insulation paper, structural components, lead-through devices, laminated wood)

• Voltage level requirements (low/medium/high/ultra-high voltage)

• Technical specifications or customization needs

• Exhibition visit intent or meeting scheduling preferences

2.3 Interaction and Technical Data

• Ad engagement data (clicks, views, conversions)

• Form submission records and inquiry content

• Website browsing behavior (with consent via cookies)

• Email interaction metrics (opens, clicks) when you subscribe to our communications

2.4 Information You Voluntarily Provide

• Technical drawings, specifications, or project requirements shared for quotation purposes

• Feedback, testimonials, or case study participation consent

1. How We Use Your Information

We process your personal information only for legitimate business purposes and in accordance with applicable laws:

✅ Respond to Inquiries: Provide technical consultations, product datasheets, test reports, samples, or quotations related to insulation materials and solutions.

✅ Event Coordination: Manage registrations, schedule meetings, and conduct follow-ups for trade shows such as CWIEME Berlin 2026 (Booth 27J58).

✅ Business Communication: Send relevant technical updates, industry whitepapers, product catalogs, or invitations to webinars and exhibitions (only with your consent).

✅ Service Improvement: Analyze ad performance, optimize website experience, and enhance customer service processes.

✅ Legal Compliance: Fulfill regulatory obligations, respond to lawful requests from authorities, or protect our legal rights.

✅ Contractual Performance: Process orders, manage supply chain cooperation, or fulfill OEM/ODM agreements with business partners.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

1. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:

• Consent: You have given explicit consent for specific purposes (e.g., marketing communications).

• Contractual Necessity: Processing is necessary to perform a contract or take steps at your request prior to entering a contract.

• Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., improving services, fraud prevention), provided your rights and freedoms do not override those interests.

• Legal Obligation: Processing is necessary to comply with applicable laws or regulatory requirements.

You may withdraw consent at any time by contacting us (see Section 9). Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

1. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data may be shared only in the following circumstances:

5.1 Authorized Service Providers

We engage trusted third-party service providers to support our business operations, such as:

• CRM and marketing automation platforms

• Email delivery and analytics services

• Website hosting and technical maintenance providers

• Event management and registration platforms

All service providers are bound by strict data processing agreements that limit their use of your information to fulfilling services on our behalf and require equivalent data protection standards.

5.2 Legal and Regulatory Requirements

We may disclose your information if required by law, regulation, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred as part of the business assets. We will notify you of any such change and ensure the recipient agrees to honor this Privacy Policy.

5.4 With Your Consent

We may share your information with third parties (e.g., distribution partners, technical collaborators) when you have explicitly consented to such sharing.

1. International Data Transfers

Guangxin Technology is headquartered in China. Your personal information may be transferred to and processed in countries other than your own, including China, where data protection laws may differ.

We implement appropriate safeguards for international transfers, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission for transfers from the EEA

• Binding Corporate Rules (where applicable)

• Data encryption and access controls during transmission and storage

By providing your information, you consent to such transfers as described in this policy.

1. Data Security and Retention

7.1 Security Measures

We adopt industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• Encryption of data in transit (HTTPS/TLS) and at rest

• Role-based access controls and multi-factor authentication for internal systems

• Regular security audits, vulnerability assessments, and employee training

• Offline backups and disaster recovery protocols

7.2 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law:

• Business inquiries and leads: Typically retained for 3 years after the last interaction

• Event registrations and meeting records: Retained for 2 years post-event for follow-up and analytics

• Marketing consent records: Retained until consent is withdrawn or 3 years of inactivity

• Legal or contractual obligations: Retained for the duration required by applicable law

Upon expiry, we will securely delete or anonymize your data.

1. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

? Right to Access: Request a copy of the personal data we hold about you.

? Right to Rectification: Request correction of inaccurate or incomplete data.

? Right to Erasure ("Right to be Forgotten"): Request deletion of your data under certain conditions.

? Right to Restrict Processing: Request limitation of how we use your data.

? Right to Data Portability: Receive your data in a structured, machine-readable format.

? Right to Object: Object to processing based on legitimate interests or direct marketing.

? Right to Withdraw Consent: Withdraw previously given consent at any time.

? Right to Lodge a Complaint: File a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the details in Section 9. We will respond to verified requests within 15 business days.

Marketing Preferences

You may opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in our emails

• Adjusting your preferences in your account settings (if applicable)

• Contacting us directly to update your communication preferences

Opting out of marketing messages does not affect transactional or service-related communications (e.g., order confirmations, technical support).

1. Cookies and Tracking Technologies

9.1 What We Use

Our website and Facebook ads may use cookies, pixels, and similar tracking technologies to:

• Remember your preferences and login status

• Analyze website traffic and user behavior

• Measure ad performance and optimize campaigns

• Provide personalized content and recommendations

9.2 Types of Cookies

• Essential Cookies: Required for website functionality and security.

• Performance/Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics, Facebook Pixel).

• Functional Cookies: Enable enhanced features and personalization.

• Targeting/Advertising Cookies: Used to deliver relevant ads and measure campaign effectiveness.

9.3 Managing Cookies

You can manage or disable cookies through:

• Your browser settings (most browsers allow you to block or delete cookies)

• Facebook Ad Preferences: https://www.facebook.com/settings?tab=ads

• Industry opt-out tools: https://www.youronlinechoices.com (EEA) or https://optout.aboutads.info (US)

Note: Disabling certain cookies may limit website functionality or personalization.

1. Children's Privacy

Our products and services are intended for business professionals and enterprise customers. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make material changes:

• We will post the updated policy on our website with a revised "Effective Date"

• For significant changes affecting your rights, we will notify you via email or website announcement prior to implementation

Your continued use of our services after changes take effect constitutes acceptance of the updated policy. We encourage you to review this page periodically.

1. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact:

Data Protection Contact

Hunan Guangxin Technology Co., Ltd.

? Email: privacy@hngxtech.com (or Grandsyn_SC@hngxtech.com with subject "Privacy Inquiry")

? Address: No.8 Dongxi Road, Niangxi Town, Xinshao County, Shaoyang City, Hunan Province, China

? Phone: +86-739-360-1566 (Marketing Department)

? Website: www.hngxtech.com

For users in the European Economic Area, you also have the right to contact your local supervisory authority regarding data protection concerns.

1. Facebook-Specific Disclosures

This section supplements the main policy for users interacting with Guangxin Technology via Facebook/Meta platforms:

13.1 Facebook Lead Ads

When you submit a form via our Facebook Lead Ads:

• Your information is transmitted directly to Guangxin Technology and/or our authorized CRM provider

• Facebook acts as a data processor; we act as the data controller

• You may review Facebook's Data Policy: https://www.facebook.com/privacy/policy

13.2 Facebook Pixel and Custom Audiences

We use Facebook Pixel to:

• Track conversions from ads to website actions

• Build custom audiences for retargeting based on website visits or engagement

• Optimize ad delivery to users likely to be interested in our products

You can opt out of Facebook's use of cookies for ad personalization via Facebook Ad Preferences or the Digital Advertising Alliance opt-out tool.

13.3 Consent Mechanism

Before submitting personal information via our Facebook ads or linked forms, you will be presented with a consent checkbox:

 I agree to the Privacy Policy and consent to Guangxin Technology processing my data for business communication purposes.

Submission constitutes explicit consent. You may withdraw consent at any time by contacting us.